Terms of Service

1. General Provisions

Your use of the Looping Stream website and services, referred to as the "Service Provider" is governed by these Terms of Service. By using the site and its services, you agree to abide by these terms.

2. Service Description

Looping Stream provides a platform for users to host, store, convert, and broadcast video content. The platform allows users to upload video files and stream them to an audience. Users can upload their videos, convert them into necessary formats, and initiate broadcasts according to the subscription plan chosen, which determines the number of available broadcasts, the volume of storage used, and other parameters depending on the subscription level.

3. Special Provisions and Requirements

  • Account Management and File Access: If the funds in a user`s account are insufficient to renew the current plan, access to uploaded files will be restricted, and ongoing broadcasts will be stopped. Files will be stored on the server for 30 days from the last plan`s expiration. If the user does not replenish their account and activate a new plan within these 30 days, all files will be automatically deleted from storage. Users can restore access to their files at any time during this period by replenishing their account and activating a new plan.
  • Plan Change: Users have the option to switch their current plan to any other available plan on the platform, which is higher in level or longer in duration. When changing plans, unused days of the current plan will be compensated as a discount on the new plan. The discount is calculated proportionally to the number of unused days and will be automatically applied when switching to a new plan.
  • Technical Requirements for Video Files: To ensure compatibility and quality of broadcasts, all uploaded videos must meet the following technical requirements: the file format must be MP4, the maximum resolution must not exceed 1920 pixels on any side, and the maximum bitrate must not exceed 10,000 kb/s. Videos that do not meet these requirements will not be able to be launched.

4. Subscription Plans

The following subscription plans are available on the site:
  • Trial: Free, duration of 5 days from registration, 1 GB of storage, 1 broadcast, up to 15 minutes of video optimization
  • Standard, Plus, Premium: Paid plans vary in duration, number of broadcasts, and storage volume, with prices and conditions specified on the site. Each plan includes optimized video processing time to ensure high-quality streaming. There are no limitations on the duration of broadcasts or outgoing traffic, allowing users to stream as long as needed without any restrictions.
If you need to optimize video longer than the allocated optimization time in your subscription plan or require optimization for additional videos, you can purchase extra optimization time at a rate of $0.10 per minute, billed per second. These additional optimization services can be conveniently purchased through your account on the website.

5. Payment Methods

Payments can be made through Cryptomus in cryptocurrencies and through WayForPay (Visa, MasterCard, MasterPass, Google Pay, Apple Pay).

6. Refund Policy

No Refunds: All payments made to Looping Stream are final. Once a deposit is completed into your Looping Stream account, there is no option to reverse it. You must use your balance to activate or renew your service plans on our platform.
Chargeback and Dispute Policy: By making a payment, you agree not to file a dispute or chargeback against us for any reason. If a dispute or chargeback is filed against us after you have made a deposit, we reserve the right to terminate all future orders and ban you from our site.
Fraudulent Activity: Any fraudulent activity, such as using unauthorized or stolen credit cards, will lead to immediate termination of your Looping Stream account. There are no exceptions to this rule.

7. User Rights and Responsibilities

Users must comply with the platform rules, which prohibit the upload of the following types of content:

  • Violent or Cruel Content: It is prohibited to publish videos containing scenes of violence, cruelty, or content that may incite physical harm or have a negative impact.
  • Indecent or Pornographic Content: The publication of pornographic material or sexually explicit content is prohibited.
  • Content Promoting Hate or Discrimination: Materials that promote discrimination or hatred based on race, ethnicity, religion, gender, age, nationality, sexual orientation, or disability are not allowed.
  • Offensive Content: Videos containing insults, threats, slander, or other forms of aggressive behavior towards individuals or groups are prohibited.
  • Misleading Content: The publication of misleading materials, including falsification of information or fraud, is prohibited.
  • Illegal Activity: Videos that promote or facilitate illegal activities are not permitted.

Content Responsibility Disclaimer: The Service Provider operates as a hosting platform and is not responsible for user-generated content. All content uploaded by users remains their responsibility. Users agree to comply with applicable laws and to avoid uploading prohibited content as listed above. The Service Provider does not monitor all uploaded content but reserves the right to review and remove content that violates these terms or applicable law.

Notice and Takedown Procedure: If any prohibited content is detected or reported, the Service Provider will take prompt action to remove the content and may suspend or terminate the user`s account without prior notice. Users found violating these terms may face a permanent ban from the platform.

Legal Cooperation: The Service Provider will cooperate with law enforcement agencies and comply with legal requests to provide information about users or content involved in violations of the law. By using this platform, users acknowledge and accept this policy.

8. Limitation of Liability

The Looping Stream service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including, but not limited to, fitness for a particular purpose, availability, or error-free operation. The Service Provider makes every effort to ensure reliable and uninterrupted operation... The Service Provider is not responsible for the security, integrity, or availability of user data or media files uploaded to the platform. Users are responsible for maintaining backup copies of their content.

9. Contacts

Sole Proprietor Prihodko Andrii Serhiyovych;
USREOU (Unified State Register of Enterprises and Organizations of Ukraine) 3323011078;
Ukraine;
[email protected]

10. Changes to the Terms of Service

The Service Provider reserves the right to modify these Terms of Service at any time. For substantial changes, a notification will be posted on the platform or sent to registered users.