Terms of Service
1. General Provisions
2. Service Description
3. Special Provisions and Requirements
- Account Management and File Access: If the funds in a user`s account are insufficient to renew the current plan, access to uploaded files will be restricted, and ongoing broadcasts will be stopped. Files will be stored on the server for 30 days from the last plan`s expiration. If the user does not replenish their account and activate a new plan within these 30 days, all files will be automatically deleted from storage. Users can restore access to their files at any time during this period by replenishing their account and activating a new plan.
- Plan Change: Users have the option to switch their current plan to any other available plan on the platform, which is higher in level or longer in duration. When changing plans, unused days of the current plan will be compensated as a discount on the new plan. The discount is calculated proportionally to the number of unused days and will be automatically applied when switching to a new plan.
- Technical Requirements for Video Files: To ensure compatibility and quality of broadcasts, all uploaded videos must meet the following technical requirements: the file format must be MP4, the maximum resolution must not exceed 1920 pixels on any side, and the maximum bitrate must not exceed 10,000 kb/s. Videos that do not meet these requirements will not be able to be launched.
4. Subscription Plans
- Trial: Free, duration of 5 days from registration, 1 GB of storage, 1 broadcast, up to 15 minutes of video optimization
- Standard, Plus, Premium: Paid plans vary in duration, number of broadcasts, and storage volume, with prices and conditions specified on the site. Each plan includes optimized video processing time to ensure high-quality streaming. There are no limitations on the duration of broadcasts or outgoing traffic, allowing users to stream as long as needed without any restrictions.
5. Payment Methods
6. Refund Policy
Chargeback and Dispute Policy: By making a payment, you agree not to file a dispute or chargeback against us for any reason. If a dispute or chargeback is filed against us after you have made a deposit, we reserve the right to terminate all future orders and ban you from our site.
Fraudulent Activity: Any fraudulent activity, such as using unauthorized or stolen credit cards, will lead to immediate termination of your Looping Stream account. There are no exceptions to this rule.
7. User Rights and Responsibilities
Users must comply with the platform rules, which prohibit the upload of the following types of content:
- Violent or Cruel Content: It is prohibited to publish videos containing scenes of violence, cruelty, or content that may incite physical harm or have a negative impact.
- Indecent or Pornographic Content: The publication of pornographic material or sexually explicit content is prohibited.
- Content Promoting Hate or Discrimination: Materials that promote discrimination or hatred based on race, ethnicity, religion, gender, age, nationality, sexual orientation, or disability are not allowed.
- Offensive Content: Videos containing insults, threats, slander, or other forms of aggressive behavior towards individuals or groups are prohibited.
- Misleading Content: The publication of misleading materials, including falsification of information or fraud, is prohibited.
- Illegal Activity: Videos that promote or facilitate illegal activities are not permitted.
Content Responsibility Disclaimer: The Service Provider operates as a hosting platform and is not responsible for user-generated content. All content uploaded by users remains their responsibility. Users agree to comply with applicable laws and to avoid uploading prohibited content as listed above. The Service Provider does not monitor all uploaded content but reserves the right to review and remove content that violates these terms or applicable law.
Notice and Takedown Procedure: If any prohibited content is detected or reported, the Service Provider will take prompt action to remove the content and may suspend or terminate the user`s account without prior notice. Users found violating these terms may face a permanent ban from the platform.
Legal Cooperation: The Service Provider will cooperate with law enforcement agencies and comply with legal requests to provide information about users or content involved in violations of the law. By using this platform, users acknowledge and accept this policy.
8. Limitation of Liability
9. Contacts
USREOU (Unified State Register of Enterprises and Organizations of Ukraine) 3323011078;
Ukraine;
[email protected]